Privacy Policy
How we collect, use, and protect your personal information
Last updated: June 17, 2026
Introduction
NeuroXoft ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at neuroxoft.com or engage with our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide to us, including:
- Name and contact details (email address, phone number)
- Company name and job title
- Messages and inquiries submitted through our contact form
- Service preferences and project requirements
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies (see our Cookie Policy)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver and improve our web development and IT services
- Send relevant communications about our services (with your consent where required)
- Analyze website usage to improve user experience and performance
- Protect against fraud, abuse, and security threats
- Comply with legal obligations
Legal Basis for Processing
We process your personal information based on one or more of the following grounds:
- Your consent (e.g., when you submit a contact form)
- Performance of a contract or steps prior to entering a contract
- Our legitimate interests in operating and improving our business
- Compliance with applicable legal requirements
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating our website and delivering services (e.g., hosting, analytics, email delivery)
- Third-party tools such as Google reCAPTCHA for spam protection (subject to Google's Privacy Policy)
- Legal authorities when required by law or to protect our rights and safety
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for up to two years unless a business relationship is established.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request data portability
To exercise any of these rights, please contact us at connect@neuroxoft.com.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: connect@neuroxoft.com
- Phone: +63 924 022 4944